Return Policy

 

If you have received a product which does not match your specifications or there is a defect, please utilize the methods below to obtain a RMA (Return Merchandise Authorization) Number. All return item(s) will be subject to a restocking fee.

 

Email: info@specialtymaterialsgroup.com 

P: (732) 864-0002 8:30am - 4:30 pm Eastern Standard Time

 

Please make sure you leave the following information using either method:

 

Company Name

Original Purchase Order Number

Contact Person

Phone Number / Fax Number

Issue with product

 

*Requests for return without this information could lead to prolonged responses.

 

We appreciate your business and will do everything we can to make your return a smooth transaction.